Contact Information

Chatka values the trust placed in us by users ("you", "your", "user", "subscriber") and is committed to maintaining the highest standards for the protection of your Personal Information.

If you require any information, clarification, or have any inquiries regarding your Personal Information (as defined below), this Privacy Notice, or any general question regarding the Chatka platform, you may contact us at:

Email: chatka.in@gmail.com


Collection of Personal Information

In this Privacy Notice, “Personal Information” refers to any data related to an individual that can be used to identify them, either directly or indirectly. This includes, but is not limited to:

  • Full name

  • Postal address

  • Email address

  • Mobile number

  • Location information

  • Device identifiers

We may also generate or receive a unique ID (a numeric or alphanumeric string) assigned to your account by us or by our service providers. While this ID cannot directly identify you by itself, it may do so when linked to your Personal Information.

If you are accessing the Chatka platform, this Privacy Notice applies to the collection, use, and processing of your Personal Information.


Payment Card and Billing Information

When you purchase a subscription package on Chatka using our payment gateway providers or any mobile app store (as applicable), we may collect the following information:

  • Card details: card number, expiration date, CVC code

  • Bank account details (if applicable)

  • Transaction date, time, and amount

Please note:

  • This payment data is collected and stored securely by our authorized payment processors, not by Chatka directly.

  • The payment processors provide us with:

    • A merchant ID and location

    • A unique customer ID (linked to your account)

    • A unique transaction ID, which we retain for internal accounting and compliance purposes

This process allows us to confirm your payment and provide access to the subscribed services as per our contractual obligation.